Crisis Management Plan Template-Crisis Management Plan Instructional Video

Video Transcription

Video Summary

Gareth, a Senior Crisis Consultant at Chemtrail, explains how to customise a Crisis Management Plan Template for an organisation. He stresses that users must tailor the document, comply with applicable laws, and seek legal advice as needed; Chemtrail provides no warranties and accepts no liability for reliance on the template or video. Key customisation steps include adding company name/logo, appointing a plan owner (crisis coordinator), and setting version control and update dates. Users should review and tailor aims, objectives, scope, crisis definitions, escalation triggers, call cascade notifications (manual or automated options), response priorities, and initial coordinator actions. The video covers setting meeting locations (primary/backup), teleconference and videoconference arrangements (including cyber-resilient options), internal and external communications protocols, stakeholder and media management (including a holding statement), and recovery/stand-down/debrief processes. Appendices include an ICS function matrix, action cards, and incident templates. Final steps: share the plan, store copies, train staff, and exercise the plan.

Keywords

Crisis Management Plan template customization

Crisis coordinator plan owner

Escalation triggers and call cascade notifications

Crisis communications and media holding statement

Meeting locations and cyber-resilient teleconference options

Recovery stand-down debrief and plan exercises